Marking threads as solved, and logging in with OpenID – latest forum improvements
We are currently making a few improvements to the forum, which will help make using the forum a better experience.
First of all, marking topics as solved
A feature that is often on support forums is a ‘mark as solved’ function. When your problem is solved, you can let everyone know what post in the thread solved the issue, and this brings many benefits:
- We know a problem is solved, so we don’t have to come back to your thread, making our life easier
- It’s easier for us to see what problems still need solving, saving us time
- Other people with your problem can jump straight to the solution, saving them time
- You can be satisfied that your problem is all wrapped up and done with, giving you more satisfaction
Threads marked as solved get a little green tick wherever they are shown, and clicking this tick jumps straight to the solution.
We have turned this on in our ‘problem-solving’ forums, though we can always add it to more if necessary.
To mark a thread as solved, just click the little tick. Please note that only you and the moderators/administrators can do this, so please be vigilant. The tick is found near the quote button:
And secondly, logging in with OpenID
Having multiple accounts everywhere is a pain. One of the new features in The Bug Genie 3.2 is OpenID support, and it would be a little contradictory if we supported it on our tracker but not the forums! With this in mind, once the theme is fixed, OpenID support will be added to the login page, so you don’t have to create yet another account to make use of the forums.
This is now available! You can link your existing accounts to an OpenID if you want, go to your user control panel and choose Profile.